Newsletter: Autumn 2024
Autumn Newsletter
Dear Dynamicmotif families,
First and foremost, I’d like to say a huge thank you to all our parents and guardians for helping make this first half term a smooth and seamless transition back into the academic year here at Dynamicmotif. Your support and collaboration have allowed us to provide the highest quality of dance and performing arts education to all our pupils. We’re excited to share some key updates and upcoming events as we move forward into the term.
New Administrative and Finance System: DanceBiz
One of the main updates this academic year has been the introduction of the DanceBiz system as our new administration and finance platform. This system centralises all our communications and processes, ensuring a streamlined and efficient experience for both our staff and families.
Customer Portal
We encourage all parents to utilise the DanceBiz customer portal, which allows you to view and verify your personal information on our records. If anything needs updating, please do let us know through the portal. This feature supports accuracy and keeps you up-to-date with all essential school information.
Finance and Invoicing
All invoicing for the first two half terms has been managed through DanceBiz, providing itemised invoices for transparency. This has given you a clearer, comprehensive view of your charges, helping to improve our customer service by making our fees and services more transparent. We look forward to expanding our use of this system to enhance customer interactions further.
Payment Changes from 1st January
Just a reminder that from 1st January, we will only be accepting payments via our secure portal for all fees. This decision has not been taken lightly, but with the increasing costs from our financial providers, the cost of accepting BACS payments and payments via the website has led us to fully integrate everything into one system to ensure it remains financially viable. Many families have already used the portal to pay invoices, and we encourage everyone to take advantage of its convenience. Paying through the portal is quick, easy, and provides an instant update on the customer portal to confirm your payment. If you have any concerns about this transition, please don’t hesitate to reach out to me.
Upcoming Exams and Recitals
As we approach the festive season, we are preparing for our exam and recital sessions, scheduled for the new year. We will be using DanceBiz to manage the invoicing and administration of exam-based classes, so you can expect all information and associated fees to be communicated through the system. Recital tickets will once again be available via TicketSource, which has successfully supported our last three shows. We look forward to welcoming you to these exciting events!
Christmas Party and Festive Fun
In addition, we’re thrilled to announce our annual Christmas Party, which will take place just before the Christmas break. Santa may even make a special appearance at some of our classes! We hope to see all our students join in the festivities as we celebrate together.
Staff Appreciation and New Team Member
Finally, I’d like to extend my gratitude to the entire Dynamicmotif team—Miss Fesa, Miss Danielle, Miss Lauren, and Miss Faye—for their dedication this half term in ensuring a high standard of education for our pupils. A special thank you goes to Miss Faye for her recent cover at our Risley branch. We hope to welcome her back whenever needed.
We’re also excited to introduce Miss Phoebe Saunders, who will be joining us as the new lead for the Risley classes. As a highly talented and dedicated ballet instructor, we can’t wait for you to experience her expertise and passion in the coming weeks.
Thank you as well to our administration manager, Les Curzon, who has worked tirelessly alongside myself and Miss Jackie to ensure a smooth implementation of the DanceBiz system. Les has been instrumental in maintaining the high standards of customer service that Dynamicmotif strives to uphold, and we are continuously working behind the scenes to enhance your experience.
We hope you all enjoy a wonderful second half term with us! As always, if you have any feedback or suggestions, please don’t hesitate to reach out to me at [email protected]. I look forward to seeing you at our upcoming exams and recitals.
Warm regards,
Tom Nicholas
Vice Principal
Dynamicmotif Dance and Performing Arts Academy